From classic IT management to Modern Service Management based on Microsoft Azure

The biggest advantages of Modern Service Management vs classic IT management

Dynamic management of your business-critical applications. No classic IT management, but a new way of working. Securely up-and-run your applications in the cloud. Focus on relevant insights for maximum results. Who wouldn't want that?

Organizations are looking for Service Management that meets the desire for faster time-to-market, approvals without downtime, independent release, One Button Deploy and your own dot on the horizon. Our answer to that is Modern Service Management and our Framework, part of the Golden Path. Fewer “gate keepers” and no more ununiform scripts, but infrastructure as code, less workload and so on... Within the Framework, we decide together what and when should be checked and, above all, why, who should do it and how this is done uniformly.

From busy intersection to well-oiled roundabout

Business value always comes first. But as an IT department, you don't just want to be dependent on the business and vice versa. IT wants to deliver in a reliable, secure and continuous manner. You really want to work together and be responsible for managing your services yourself. With Modern Service Management, there is more engagement, speed, more insight into data. Added up? More innovation and a transition from controlling to facilitating and ownership. Proverbially, you used to be at a busy intersection and Modern Service Management now helps you to a well-oiled roundabout. Other benefits for your DevOps teams?

• Monitoring & Security - because a secure cloud is key and you want to be fully in control. This way, you comply with all ISO standards.
• Monitoring Quality - are you predictable, does the qualitative output meet expectations? You are able to make adjustments for maximum business value.

• Monitoring Cost Management - you get insight into your IT costs with the advantage that the system analyses savings and investments based on these insights.
• Monitoring Resiliency - with resiliency principles, you let your systems deal with unexpected circumstances in the right way, because it's about your business-critical applications.

Towards a modern way of work according to Microsoft Azure with Bizure

Where the modern OTAP Street and One Button Deploy within Development have long been the standard, it is now also the case within Business Intelligence. We wrote there earlier this blog about. It's time to start the transformation! With Microsoft Azure in combination with a real-time dashboard, you are able to control both your development, BI and management in the same way Golden Path to implement.

Curious how we apply Modern Service Management to Qualogy? How did we do that at RDW? Or what are you doing at Ahold Delhaize right now? Request a free cup of coffee with one of our experts or just ask your burning question. 😉

Read more about Bizure's approach here