TeamValue job highlighted - The role of Business Analyst in practice

The myths of working as a Business Analyst unraveled

What do you tell us about your job as a Business Analyst on a birthday or at the sports field? Not a difficult question for the gentlemen. Simon: “I'm working on the future and looking at what it takes to achieve a certain goal”. Asjen says that - together with IT - he helps to improve and automate business processes.

They both agree. IT must support the rest of the organization. But then business and IT must learn to understand each other better. Exactly what these two men help our clients with.

The main myth is that Business Analysts spend a lot of time building code. Simon: “In our roles, that's not the case. On the other hand, it's not the case that we're just setting requirements.” Asjen: “Business Analysis is not an assembly line. A wish is often a kind of 'black box'. Behind a seemingly simple change, there is often much more background and complexity. As Business Analysts, we map this out and ensure that everyone is then on the same page. What exactly do we need technically, what is the best way to take into account various interests and how do we communicate about this? Empathetic listening is then a popular skill.”

“Ambitious projects. That's what we're going for. Sometimes this means stepping out of your comfort zone. This takes yourself, but also the organization, to a higher level.”

Why communication is at least as important as technical requirements

Technique. It is our field of work. It's a big part of our job. But besides technology, communication is just as important. Perhaps more important sometimes. Through user stories, via text, in conversation with each other, but also in non-verbal communication. Simon: “As a Business Analyst, we need to be able to sense that, listen, ask questions and make solutions tangible. Preferably with a visualization, so that it comes to life for everyone and stakeholders are willing to adapt their behavior for the higher purpose.”

The biggest challenge so far? According to both, this is that interests sometimes conflict. You need to identify all the different points of view in order to then start a good discussion. Only then will you come to a solution. Asjen: “Within organizations, everyone has their own views, wishes and requirements about a certain topic. This makes change complex; everyone expects something different from it. Our job is to make the 'complex' tangible.”

“Communication is key. We don't just fill a role. We work with TeamValue colleagues, the customer and our freelance community”.

The evolution of Business Analysis within digital transformations

Asjen has worked in various roles. From Information Analyst, Scrum Master to Product Owner. And today as a Business Analyst. All roles have a common denominator: translating the needs of the business into IT in a tangible and concrete way. Simon agrees. “The role of Business Analyst at TeamValue in practice is fun and complex. For one customer, we ensure an unambiguous way of working, while for the other customer, we mainly participate in the daily process. Always based on the same principles. We are transparent, show exemplary behavior and take responsibility. Want to know more about this? Then download our BizDevOps leaflet.

When we look at the evolution in business analysis, we increasingly see issues surrounding Data Ops at work. But also about clarifying a clear roadmap, cooperation between teams or building a data warehouse with reports that the business can also understand. All assignments involve structure and a clear communication line. Exactly what our way-of-work 'The Golden Path' uses.

“The go-getters of the future look beyond demand. They do more than what is asked of them. Where 'value' and good communication are always number one.”

Become a Business Analyst at TeamValue

Are you convinced after reading this blog? Is this role right for you? Then apply for the position of Business Analyst. We look forward to hearing your story. Check out the open vacancy.