The Golden Path
We believe that success starts with the right way of working. That's why we work according to 'The Golden Path'. A unique approach that is at the heart of all our collaborations. This approach is based on five important principles.
Automation is key
Value-driven collaboration
Business ownership
Full process transparency
“No Hassle” guaranteed
Why The Golden Path?
We are not a typical consultancy club. For us, it's about setting a new standard in IT services. We do this through our unique approach: The Golden Path.
This method is more than just a methodology; it is a vision that we have fully mastered. Inspired by the principles of The Phoenix Project and The Unicorn Project, we work from customer intimacy where you, as a customer, are always central.
Automation is key
We minimize manual processes, resulting in a fast, error-free implementation and stable results.
- By automating processes and assigning ownership to the business, we create “One Button Deploy”. As a result, projects can be delivered faster and error-free.
- Automation reduces risks and ensures reliable results, so we can always rely on stable systems.
- Automation offers flexibility to scale up without losing quality, which is essential for growth and future needs.
Value-driven collaboration
Our approach is based on the Service Profit Chain, aimed at creating value for everyone involved.
- Based on the Service Profit Chain, we focus on creating tangible value for everyone involved.
- Value-driven work builds trust and ensures long-term customer relationships with impact.
- By working together from a shared value framework, we work more effectively and with a clear goal in mind.
Business ownership
We place the responsibility on the business to ensure maximum involvement and results.
- By taking ownership of the business, we ensure higher engagement and responsibility within teams.
- With ownership in the business, knowledge is retained, so that the solution also lasts in the long term.
- We strengthen the internal team so that they are self-sufficient and have more control over their own success.
Full process transparency
We provide insight through RAG reporting, so you are always up to date with progress.
- Our RAG reports provide insight into the progress, so everyone knows exactly where the project stands.
- Transparency builds trust and helps to respond quickly and effectively to changes.
- Through openness in every process component, we create predictable, manageable results that meet expectations.
“No Hassle” guaranteed
With an eXperience Level Agreement and clear KPIs, we ensure worry-free cooperation.
- With clear XLAs, we ensure cooperation that meets customer expectations and is always pleasant.
- By setting concrete KPIs in advance, we create clarity and measurable goals for everyone.
- Our approach eliminates obstacles and prevents surprises so teams can work efficiently and achieve goals without interruption.
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A litte chat?
Do you have a data, cloud or IT transformation challenge? We are happy to think along with you. Feel free to contact us.
